Helio Systems Help Centre

How can we help?

Search our knowledge base or explore popular categories below.

SDKs and CLI

Tooling for JavaScript, Python, Go and a scriptable command line.

Accessibility

WCAG 2.1 AA throughout the product, verified by external audits.

Single sign-on

SAML 2.0, OIDC and SCIM provisioning out of the box.

Cost controls

Budgets, alerts and per-team chargeback reports baked in.

Regional data residency

Pin customer data to EU, US or APAC regions to meet local requirements.

Common questions

Where is customer data stored?

You can choose between EU, US and APAC regions during account setup. Data is encrypted in transit and at rest.

Which compliance certifications do you hold?

SOC 2 Type II, ISO 27001 and GDPR. Reports are available under NDA from the trust centre.

Do you offer a free trial?

Yes, a 30-day trial of every paid feature, no credit card required. Sandbox environments remain free indefinitely.

How is pricing structured?

Plans are billed per active user, per month, with annual discounts. Volume pricing is available from 250 seats.

Need more help? Reach out to us.
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